For companies operating in logistics, retail, transportation, and beyond, managing devices used by field service teams is critical to protect daily operations, ensure service quality, and safeguard revenue. Efficiency is key, but it often feels difficult to achieve amidst the day-to-day complexity.
In this webinar, Applivery teamed up with Codinfos shared their combined experience on how to manage mobile devices efficiently and securely, helping companies turn mobility into a competitive advantage.
Understanding Field Services
Field Services is no longer just about technicians on the road.
Today, the term refers to any professional working outside traditional office settings, often relying on devices and applications for their day-to-day tasks — whether it’s in logistics, retail, warehousing, or direct customer service.
From delivery drivers to frontline staff in stores, these teams depend on connected tools to maintain productivity and deliver high-quality service.
The challenges of field service device management
One of the biggest challenges in Field Service is ensuring operational continuity.
Deploying mobile devices is one of the steps on this operational continuity. Managing, securing, and updating these devices across a distributed network requires an efficient and scalable solution.
Common challenges include:
Keeping devices updated: field workers often rely on multiple apps, making version control and compatibility an ongoing task.
Maintaining security: devices are often exposed to risks in dynamic environments, especially when used for both professional and personal purposes.
Remote troubleshooting: when devices malfunction or need updates, direct physical access isn’t always possible.
Scaling device management: whether managing a small fleet or thousands of devices, centralized control is key for consistency and efficiency.
Why device management protects your revenue
When devices stop working, operations stop working, and that can cost companies real money. Whether it’s delayed deliveries, disrupted retail sales, or unavailable customer services, the financial impact of device downtime can be significant.
Applivery’s centralized device management helps prevent these interruptions by allowing IT teams to proactively monitor, configure, and update devices remotely. This doesn’t just improve efficiency, it safeguards your bottom line by avoiding lost sales, delayed services, and unhappy customers.
Codinfos and Applivery: a partnership for operational excellence
Codinfos, a technology integrator with over 20 years of expertise, and Applivery, an advanced MDM and Enterprise Mobility Management platform, offer companies a powerful combination of services designed to:
Secure sensitive business data even on distributed, mobile devices.
Simplify and automate device provisioning and app deployment.
Support field teams in real-time through remote assistance and monitoring.
Minimize downtime and maximize device availability, protecting revenue by keeping operations running smoothly.
This partnership ensures businesses don’t just deploy devices, they transform them into reliable, secure, and fully managed business assets.
Want to optimize your Field Service operations?
Watch the full Applivery & Codinfos webinar to discover how effective device management can enhance mobility, reduce downtime, and protect revenue across your field service teams.
