July 1, 2024

The power of kiosk mode: efficiency and security with Applivery and Elo Touch

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The power of kiosk mode: efficiency and security with Applivery and Elo Touch

In a business environment where efficiency and security are essential, kiosk mode has become a key solution for many companies. This webinar by Applivery and Elo explores how to manage devices in kiosk mode effectively and securely, highlighting best practices and tools available to optimize IT team operations.

Why Kiosk Mode?

Kiosk mode is fundamental for many industries due to its ability to transform technical team operations by enabling:

  • Greater control: Limits device use to specific applications and settings, ensuring users can only access necessary functionalities.
  • Customization: Allows customization of the interface and user experience, which can enhance satisfaction and efficiency.
  • Remote management: Facilitates the management and monitoring of devices from a centralized location.
  • Security: Prevents users from accessing critical device settings, thus protecting the system and data.

Use cases for Kiosk Mode

Kiosk mode is used in various sectors, including:

  • Fast Food Restaurants: For automated ordering and payment.
  • Retail: Supermarkets, stores, and gas stations use kiosks for information and self-checkout.
  • Airports: For navigation and access to services.
  • Hotels: For automated check-in and check-out.
  • Wellness: Gyms and beauty centers for managing appointments and services.

Synergy Between Elo and Applivery: Optimizing Kiosk Mode

Elo offers a wide range of touch devices, from 7” to 65”, specifically designed for kiosk mode applications. These devices include monitors and all-in-one systems running Android, Windows, or Linux, and are built to be modular and versatile, fitting various commercial environments. Some key features of Elo’s hardware are:

  • Frameless Monitors: Ideal for integration into custom structures.
  • Modular Design: Facilitates assembly and maintenance.
  • Unified Architecture: Allows smooth integration with other devices in the commercial environment.
 

On the other hand, Applivery provides an advanced solution for configuring devices in kiosk mode, enabling quick and efficient customization of their interface and functions. Available configurations include:

  • Full-Screen Web Application: Allows a specific web application to be the only accessible one on the device.
  • Full-Screen Native Application: Similar to the previous configuration, but for native applications.
  • Custom Launcher: Offers an advanced launcher with customizations like wallpapers and password-protected settings.
 

The main challenges from a software perspective include preventing accidental reboots, hiding notifications, handling system errors, and limiting navigation options. Applivery provides specific solutions to these challenges, ensuring a smooth and secure user experience.

The collaboration between Elo and Applivery creates a synergy that addresses use cases that Android Enterprise APIs alone cannot handle. This collaboration improves communication and the escalation of technical issues, addressing hardware and software problems with greater agility and effectiveness.

Frequently asked questions (FAQs)

What happens if an Elo device in kiosk mode loses internet connection?

In case of connection loss, Applivery allows creating an escape password for IT staff to access system settings and manage connections directly on the device. Additionally, it allows temporary connection to another network if necessary.

Can the device be configured to keep the screen on at all times in Kiosk Mode?

Yes, Applivery allows configuring the device to keep the screen on at all times, ensuring a continuous user experience.

What requirements must a device meet to be used in Kiosk Mode?

Devices must be robust and designed for intensive commercial use. They must support customized configurations and be easily manageable remotely.

What is the expected lifespan of these devices?

The lifespan of these devices varies depending on the model and usage, but they are generally designed to last several years in intensive commercial environments.

 

We hope this article has provided you with all the necessary information to optimize your kiosk management. If you want to delve deeper into the topic, we invite you to watch our free webinar, where we will provide you with all the keys to efficient and secure kiosk management. Don’t miss the opportunity to learn directly from the experts at Elo and Applivery and take your operations to the next level. Register now and transform your kiosk management experience!

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