Implementation Specialist – App distribution

About Applivery

Applivery empowers businesses to simplify and enhance app deployment, endpoint management, and workforce operations. Our platform centralizes processes that are typically scattered across multiple systems, such as app distribution, endpoint provisioning, and software compliance, enabling businesses to securely manage their ecosystem.

For example, with Applivery, you can deploy apps, enforce security policies, and manage endpoints across teams in just a few clicks—whether you’re operating locally or globally.

Based in Madrid – Spain, Applivery is trusted by organizations worldwide to deliver seamless management solutions. We combine innovation with reliability to help companies scale securely and efficiently.

About the role

As an Implementation Specialist, you will be responsible for:

Deploying, configuring, and optimizing Applivery’s Mobile Application Distribution (MAD) solution.
Working closely with customers, technical teams, and product managers to ensure the successful implementation of:
- Enterprise app distribution workflows.
- CI/CD integrations.
- Security policies.

Your role will focus on helping organizations:

Distribute, manage, and update mobile applications securely.
Ensure seamless integration with CI/CD pipelines, authentication protocols, and API-based automation.
Provide technical documentation, training sessions, and Level 2 technical support to ensure a smooth customer experience.

This role requires:

Deep expertise in mobile application deployment, API integrations, and CI/CD workflows.
Excellent troubleshooting and communication skills.

What you will do

Key Responsibilities

Project Deployment & Implementation

Lead the end-to-end implementation of MAD, ensuring a smooth onboarding experience for customers.
Configure enterprise app distribution workflows, including authentication and security settings.
Assist customers in integrating MAD with CI/CD pipelines (e.g., Jenkins, GitHub Actions, GitLab CI, Bitrise, Azure DevOps).

Solution Testing & Optimization

Perform pre-deployment testing, validating security and app signing.
Troubleshoot app distribution issues, build automation failures, and authentication errors.
Optimize performance and security settings for enterprise app distribution environments.

Technical Documentation & Training

Create and maintain technical documentation, including integration guides, API usage manuals, and troubleshooting FAQs.
Deliver customer training sessions on best practices for app deployment, security policies, and compliance management.
Develop use case training materials to help customers maximize MAD’s capabilities.

Level 2 Technical Support & Troubleshooting

Act as an escalation point for Level 2 technical issues, assisting customers with debugging API calls, authentication errors, and deployment failures.
Troubleshoot mobile app distribution problems, including:
- Certificate management.
- Provisioning profiles.
- App updates.
- Permissions issues.
Work closely with engineering and product teams to escalate complex issues and provide feedback for future improvements.

What you will need

Requirements

Strong expertise in mobile application distribution, including:
- Enterprise app deployment.
- Provisioning profiles.
- App signing and update management.
Experience working with CI/CD pipelines (e.g., Jenkins, GitHub Actions, GitLab CI, Bitrise, Azure DevOps).
Excellent troubleshooting skills, with the ability to analyze logs, debug API calls, and resolve technical issues.
Experience with enterprise authentication and security protocols (e.g., OAuth, SAML, SCIM, API authentication keys).
Strong communication skills, with the ability to translate technical concepts into clear instructions for customers.
Proficiency in writing technical documentation and training materials.
Experience with REST APIs and API-based automation workflows is a plus.

Why join Applivery?

At Applivery, we prioritize innovation, collaboration, and a user-first approach to problem-solving. As part of our team, you’ll work on cutting-edge SaaS solutions that empower businesses worldwide. This role offers competitive compensation, benefits, and the opportunity to contribute meaningfully to a growing company making a real impact in workforce management and app deployment.